Frontier Truck Parts

Note: The owner or a representative of this business has not yet completed the verification process

See more Terms of Service

4.6

( 8 reviews )

Vehicle Wraps, Commercial Truck Repair, Auto Parts & Supplies

Closed See Hours

4363 Walnut Dale Dr, Dorr, MI 49323, United States

+1 8662-412-110

Frontier Truck Parts is a reputable truck parts supplier based in Dorr, MI. They offer a wide range of products for various truck models and have been serving the community for years. Customers rave about their excellent customer service, with many reporting positive experiences dealing with the knowledgeable and helpful staff. One customer shared their satisfaction with Frontier Truck Parts' aftermarket bumper, which had held up well after a deer collision. Another customer expressed gratitude for the exceptional service provided by Scott Nyhold, a representative of Frontier Truck Parts, who helped them get the right parts for a 2002 International 4300 when other suppliers weren't cooperating. Though they may not have had a specific item in stock, customers have reported that Frontier Truck Parts has always been quick to help locate products for them. Their business hours are Monday to Friday, 7 AM to 5:30 PM, with weekend hours by appointment only.

Amenities and More

Kerbside pickup
Credit cards
NFC mobile payments
In-store shopping
Quick visit

Reviews

4.6/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Chris arreola

March 22, 2024

Terrible customer service right front the beginning. Bought a bumper online which stated one price to only then get an email stating that I would be charged additional to ship the item freight. When I contacted the company spoke to a representative by the name of Andrew who was unprofessional and rude. You think it would be common sense to sell an item online with the prices already there for the customer to see. As a company who deals regularly with parts you should already know what can be shipped via ground and what can only be shipped by freight based on weight and dimensions. I paid the Additional money to ship the item as I was working on a time sensitive repair for a customer. When I receive the item I find that the item scratched and damaged while in transit from poor packing, more disappointment. I didn’t have time to wait for another bumper or return the item so I took it. A week later I receive a bill from Fed-Ex charging me additional fees. When I call to inquire about this I get the same associate who continues to be in professional and gives me more attitude and sarcastic comments and responses. Been over a week and still no resolution and response to my inquiry. Do yourself a favor and never shop from this place. I will never do business here again.

Jonathan toseski

March 22, 2024

Almost purchased some items price was nearly fair...but...Had to shop else where...but extremely nice place...sorry guys...but i gave you 5 stars for awesome nice...fire destroyed My truck...All redone 2000 Volvo...Now looking better with All rebuilt..

James bashop

March 22, 2024

They didn't have a Volvo 8085559 gauge cluster but they took the time to look. Nice folks near to other salvages.

Ciaran h

March 22, 2024

Absolutely the worst place I've ever dealt with. They never call you back. You'll do all the research and leg work for them. Minimal effort on their part. I spent a week trying getting them different information daily for an axel housing. After an entire WEEK!! YES AN ENTIRE WEEK, of measurement and part #'s they said oh yea we have one. Then I never heard back of course and still haven't gotten a housing from them. What a joke

Liz sanchez

March 22, 2024

1st class all around great company. Have been working with them for almost 4 years. No other place to shop for your truck part needs. Highly recommend!!

Andrew newell

March 22, 2024

Don’t use they will rip you off. I purchased a used part from them and it was not working after they had guaranteed it to be good. And after contacting them and sending the part back they are only willing to reimburse me for a fraction of the cost I had paid for the part. I will never use them again and hope I can save other people the headache of dealing with them. By posting this review.